Refund Policy

Thank you for choosing Tivi Soft System. Your satisfaction is our priority. Please read our Refund Policy carefully to understand our practices regarding refunds for our services.

1. Scope of Refund Policy:

This Refund Policy applies to all services offered by Tivi Soft System through our website (https://tivisoftsystem.com/).

2. Eligibility for Refund:

  • Services: Refunds are considered for services that have not been initiated or completed. Once a service is initiated, a refund may not be possible.

  • Unused Portions: If you’ve purchased a service that includes multiple components or durations, refunds may be considered for the unused portions.

3. Refund Process:

  • Initiating a Refund: To request a refund, please contact us at info@tivisoftsystem.com within [X] days of the service purchase.

  • Refund Review: Our team will review your refund request promptly. We may ask for additional details to better understand the circumstances.

  • Refund Approval/Denial: Refunds are approved or denied based on the specific details of each case. We reserve the right to deny a refund if the service has been substantially delivered or if the request is made beyond the specified time frame.

  • Refund Process: If your refund is approved, it will be processed within [X] business days. The method of refund may vary based on the original payment method.

4. Non-Refundable Items:

  • Downloadable Software: Services involving the provision of downloadable software or digital products may not be eligible for a refund once the download or access has been initiated.

5. Contact Us:

Postal Address: 71-75 Shelton Street, London, England, WC2H 9JQ

By engaging with our services, you agree to comply with and be bound by this Refund Policy. Tivi Soft System reserves the right to modify or update this policy at any time without prior notice. Please review this policy periodically for any changes.